Wiggy333
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Uploading of pictures
Don’t know if anyone else if having problems but I can’t upload any pictures. Got a new I Phone x for Xmas and can’t upload any new pics. I can upload any saved images from the old phone using this new one. Really sorry to be a pain.
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Re: Uploading of pictures
2018/01/03 18:09:44
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Apple introduced a new image file format (heic) and didn't warn anyone. We had this problem at my work too with a couple of our apps. I'll set the forum to allow this file type to be uploaded, though I cannot guarantee that everyone will be able to view your images. Apple has less than 1/2 market share (which is reducing over time) with their iphones though continues to release features that only work on iphones.
This is a pain in the backside.
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Re: Uploading of pictures
2018/01/03 19:31:07
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I've changed the settings. Let me know if it works OK now.
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Wiggy333
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Re: Uploading of pictures
2018/01/03 20:38:54
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Thank you. If it doesn’t work I can always download to computer and upload. Thank you very much.
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Admin
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Re: Uploading of pictures
2018/01/03 21:17:06
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I think there is an option on your iPhone for photos to be stored as JPG instead of HEIC format. That's another option for you.
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Paul Dunstan
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Re: Uploading of pictures
2018/01/03 22:37:41
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Unsure if disabling LIVE mode when taking iPhone images helps?
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Admin
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Re: Uploading of pictures
2018/01/04 08:01:30
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Possibly. It's worth a try.
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cosworthfreak
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Re: Uploading of pictures
2018/01/04 08:51:43
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Disabling live mode helps with file size, but I have to convert my iphone/ipad photos from jpeg to jpg so they’ll upload.
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Re: Uploading of pictures
2018/01/04 09:17:07
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Wiggy333
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Re: Uploading of pictures
2018/02/18 18:41:51
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Still can’t upload any images. Can only post pics from my old I phone 6. If anyone knows how to fix please tell.
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Admin
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Re: Uploading of pictures
2018/02/19 20:48:48
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The following file extensions are enabled for upload - gif/jpg/heic/heif/png/jpeg/pdf Try this setting on your iPhone - http://www.mactrast.com/2...ng-photos-jpeg-ios-11/- Open the “Settings” app on your iPhone and tap the “Camera” menu option.
- Tap the “Formats” menu selection, and then tap “Most Compatible” to tell the iPhone camera to save your photos in the old JPEG format.
- Exit the Settings app.
“Most Compatible” will save all iPhone images as JPEG files. The files will also be copied as JPEG files, making it a bit easier to send and share photos with other users.
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Wiggy333
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Re: Uploading of pictures
2018/02/20 19:21:35
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Yes I tried that long ago and still won’t work. Gets anywhere from 60% to 90% and just stalls. My laptop is broken so can’t use that.
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Wiggy333
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Re: Uploading of pictures
2018/04/08 18:19:32
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Sorry just changed my iPhone X setting to high efficiency not JPEG or most compatible. Uploaded my first photo in months.
Btad try that.
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martymexico
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Re: Uploading of pictures
2022/12/20 10:08:17
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It seems nobody can load pics on here from about a few weeks ago. We seem to get stuck at 50% loading and it never moves past that. Has the format changed recently cause I don't think it's our problem. Please look into it On behalf of the members, thanks
post edited by martymexico - 2022/12/20 10:23:46
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Admin
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Re: Uploading of pictures
2022/12/27 09:58:29
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It's fixed now. Apologies for the delay. 
Attached Image(s)
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