Hello All,

Maybe I am jinxed or something.

Over the past 18 months I have had a number of problems directly associated with PayPal Australia.

Like most of us I like buying and selling bits and pieces on ebay.

Like most of us I like the convenience and consumer protection offered by PayPal.

However the most recent problem I have had with PayPal Australia is that they are demanding my photo ID and also my proof of residential address "for security reasons, as demanded by Australian law".

Obviously I have refused to supply this documentation.

So PayPal have without warning frozen my PayPal account so that I cannot use it. Online Assistance replied and said that my account will be unfrozen immediatley I supply the documentation.

Obviously I have sent a firm letter to PayPal to immediately refund my money in my account.

The lesson is to avoid using PayPal services entirely.

PeterM.

Yep i had the same thing,just send them a e/mail saying that you are ringing the banking ombudsman.It turned out that someone had hacked my acc,but they reinstated it for me after a lot of yelling.

I'm not a Paypal employee, or generally a supporter due to similarly bad experiences, but the links below may go some way to at least explaining why they have done this. It's essentially because changes to Australian anti-money laundering laws require PayPal to confirm the account information of its customers whose accounts reach a specific transaction level. You run into additional grief if your Paypal account name doesn't match your bank account name, which is why they ask for photo ID to verify who you are.

The links below may be helpful, especially the 2nd one from the Attorney General's Department.

https://www.paypal-education.com.au/aml/

http://www.ag.gov.au/www/agd/agd.nsf/Page/Anti-moneylaundering_Anti-moneylaundering

If you wish to make a comment on the latest exposure draft for the latest round of amendments to the Anti-Money laundering and Counter Terrorism Financing Act 2006, you can do so until 10 December.

Cheers
Jamie

Well here is absolutely no way anyone can convince me to supply my personal details to an international company with no accesability ie shop front/s here in Australia.

If I did supply these details exactly where do they go?
Which country?
Which data base?
Who will have access to them?
And for exactly what reason?

Sorry paypal I refuse to use your service now.

refusing simply means not selling....without paypal i dont think you can list any items for sale on ebay...i could be wrong tho.

Bryan

This is odd because I have not been asked for anything like that yet, but I did create my account this year.

Ihad an issue with PayPal a couple of years ago when I sold some items to a guy in the States.
he payed and asked for me not to send them till he was ready. After a few weeks he filed an item not received dispute,which he emailed me and told me to ignore,as he was only doing it to protect himself.
After 2 months,he asked me to post them,regular sea post.I did this and kept all of the documentation.
Paypal then advised me that my account had been frozen due to the buyer esculating the dispute to a claim.
I furnished al of the proof of postage to them within the given time frame,only to have the claim awarded in the buyers favour.
This ,I disputed,with no success.
they closed my paypal account and sent the account to a debt collecter.I disputed this,but was told I had to pay it,which I did.
Due to this,I am down 3 very rare 1/3 scale ,remote controlled go karts worth around $1100 each,$135 freight and a lot of stress.

quote:

---

Originally posted by INBreplica

Ihad an issue with PayPal a couple of years ago when I sold some items to a guy in the States.
he payed and asked for me not to send them till he was ready. After a few weeks he filed an item not received dispute,which he emailed me and told me to ignore,as he was only doing it to protect himself.
After 2 months,he asked me to post them,regular sea post.I did this and kept all of the documentation.
Paypal then advised me that my account had been frozen due to the buyer esculating the dispute to a claim.
I furnished al of the proof of postage to them within the given time frame,only to have the claim awarded in the buyers favour.
This ,I disputed,with no success.
they closed my paypal account and sent the account to a debt collecter.I disputed this,but was told I had to pay it,which I did.
Due to this,I am down 3 very rare 1/3 scale ,remote controlled go karts worth around $1100 each,$135 freight and a lot of stress.

---

I'm not trying to defend Paypal, but you've clearly fallen victim to a scammer here.

eBay got into a bit of strife with the ACC when they forced PayPal to be an option, there is another similar service that is not part of the eBay-PayPal machine, I think its Paymate or PayMe??? May be worth a look. PayPal haven't asked me for the details and the day they do is the day I shut down my PayPal account.

I had an auction with an extra charge if they buyer used PayPal and ebay pulled the add off and hit me with a 'violation'. So I've now pushed up the postage fee and offer a discount for direct deposit. No problems so far with that.

They are rouges....

quote:

---

Originally posted by cosworthfreak

quote:

---

Originally posted by INBreplica

Ihad an issue with PayPal a couple of years ago when I sold some items to a guy in the States.
he payed and asked for me not to send them till he was ready. After a few weeks he filed an item not received dispute,which he emailed me and told me to ignore,as he was only doing it to protect himself.
After 2 months,he asked me to post them,regular sea post.I did this and kept all of the documentation.
Paypal then advised me that my account had been frozen due to the buyer esculating the dispute to a claim.
I furnished al of the proof of postage to them within the given time frame,only to have the claim awarded in the buyers favour.
This ,I disputed,with no success.
they closed my paypal account and sent the account to a debt collecter.I disputed this,but was told I had to pay it,which I did.
Due to this,I am down 3 very rare 1/3 scale ,remote controlled go karts worth around $1100 each,$135 freight and a lot of stress.

---

I'm not trying to defend Paypal, but you've clearly fallen victim to a scammer here.

---

It WAS Paypal that sent it to the debt collectors,even after I sent them the details they asked for